Τρίτη, 22 Μαΐου 2018

YVR’s Innovative Travel Solutions and Glidepath deliver world’s most efficient self-service bag drop system






Αποτέλεσμα εικόνας για YVR’s Innovative Travel Solutions and Glidepath deliver world’s most efficient self-service bag drop system


RICHMOND, B.C. - Vancouver International Airport’s (YVR) Innovative Travel Solutions (ITS) and Glidepath, one of the world’s leaders in airport baggage handling, celebrated the installation of the first CHECKITXPRESS self-bag drop unit at YVR.  CHECKITXPRESS is the world’s most accessible, efficient and intuitive self-service bag drop on the market, improving ease of use for travellers regardless of age, digital fluency, language or mobility. The collaboration between a Canadian airport and a New Zealand Baggage Handling Solutions company brought together two leaders in airport innovation.
The reveal of CHECKITXPRESS at YVR comes at a time when the airport – recently named Best Airport in North America for the ninth consecutive year – is experiencing unprecedented growth. YVR anticipates it will serve 29 million passengers by 2020 by becoming a hub with a diverse global network. Innovative technologies such as CHECKITXPRESS will enable YVR to support this growth by improving the speed and ease of passenger and bag movement while delivering an outstanding customer experience.
Αποτέλεσμα εικόνας για YVR’s Innovative Travel Solutions and Glidepath deliver world’s most efficient self-service bag drop systemGlidepath and ITS applied ergonomic design principles by lowering the profile of the conveyor to four inches (10 centimetres) off the floor and creating durable ramps to wheel bags onto the conveyor. This allows CHECKITXPRESS to be accessible from multiple sides, offering a user-friendly bag-drop for all travellers. This industry first ultimately creates a more seamless and enjoyable travel experience for everyone.
CHECKITXPRESS also takes up less space in airport terminals and helps alleviate congestion in the bag drop area. Airports benefit by avoiding costly terminal expansions and saving valuable space for other airport features, amenities and procedures which ultimately helps increase overall competitiveness.
“We strive to deliver an outstanding experience for every traveller that comes through YVR,” says Craig Richmond, President and CEO, Vancouver Airport Authority. “This is an exciting time for us and offering solutions that are more accessible, efficient and intuitive enables us to prioritize speed and ease of movement for everyone, which improves overall traveller satisfaction. We’re excited to be launching CHECKITXPRESS at YVR today as a major step forward in becoming a world class sustainable hub airport.”
Through its innovative camera technology and superior first-time read-rates on baggage, CHECKITXPRESS has achieved some of the quickest customer processing times in the industry. In fact, CHECKITXPRESS boasts first-time read-rates of greater than 90 per cent and the average processing time is eight seconds with no agent intervention or assistance required. By expediting the bag-drop process, CHECKITXPRESS offers a cost-effective solution to reducing passenger wait times, while taking pressure off essential airport personnel.
“Glidepath is proud to partner with North America’s best airport on this major milestone for our industry,” says Sir Ken Stevens, Chairman of Glidepath. “The holistic collaboration allowed us to create a truly unique product designed for the airport of the future.”
With the installation of the first CHECKITXPRESS at YVR, ITS and Glidepath will roll out more units in the airport over the course of the year. The team is also planning to expand CHECKITXPRESS to other airports around the world.
“As passenger numbers continue to increase, the need for innovative approaches to solve global processing challenges is profound,” says Chris Gilliland, Director of ITS, Vancouver Airport Authority. “Our partnership with Glidepath, an industry leader with extensive expertise in baggage handling systems, allows our team at ITS to provide a solution that we know will improve the travelling experience at not only YVR, but airports around the world.”
CHECKITXPRESS follows the success of BORDERXPRESS, the world’s first self-service border control solution that accepts all passports and doesn’t require pre-registration or fees. It automates the administrative functions of border control with a two-step process that makes it faster and more efficient. With more than 1,300 kiosks in 39 airport and sea ports, BORDERXPRESS has processed over 160 million passengers globally, and reduced passenger wait times by more than 50 per cent.
By implementing automation and technology, airports open the door for better passenger experiences. CHECKITXPRESS offers a world-class product customizable to meet the needs of all airports, globally, while meeting the highest levels of security.



Brand USA confirms that Canadians are keeping the U.S. tourism floating






Αποτέλεσμα εικόνας για Brand USA confirms that Canadians are keeping the U.S. tourism floating



The US President, Mr. Donald Trump may have driven down international visits to the U.S., however, Canadians in record numbers are visiting south-of-the-border destinations, Brand USA officials confirmed on Monday.
 
“It’s our number one international market, with some 20 million visitors,” Brand USA President and CEO Chris Thompson told a press conference on the opening day of the U.S. IPW tourism conference in this Colorado city. “The good news is that in 2017 … the Canadian numbers are actually up.”

 
U.S. government statistics show that around 20.2 million Canadians on 2017 had visited famous American destinations like Orlando, San Francisco, New York City and Hawaii. That’s up a solid 4.8 percent up from 2016, in spite of the Trump presidency sparking headlines of a “Trump Slump.”

 
“Most of my experience prior to Brand USA was with the state of Florida,” Thompson said. “Of course, we love the Canadians in Florida and we have a great relationship with them.”
U.S. authorities are predicting a 22 percent growth in Canadian visits between now and 2022.

 
Not only Canadians are arriving in record numbers, we’re simultaneously spending a ton of cash in the U.S. Brand USA officials said Canadians in 2016 spend $19.4 billion USD on their visits.

 
More than one out of four international visits to the U.S. last year were Canadians; 25.4 percent in all, officials confirmed.

 
It’s not a blow given the consistent growth in airlift from Canadian airports to U.S. destinations. Air Canada, WestJet and Porter are consistently flying to Florida, California, Hawaii and the U.S. northeast.

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Hyatt Launches New Global Travel Program for Small Businesses






Αποτέλεσμα εικόνας για Hyatt Launches New Global Travel Program for Small Businesses




Hyatt today announced Hyatt Leverage, a global business travel program that offers special rates to qualifying small and mid-sized enterprises at all participating Hyatt hotels worldwide.

Through Hyatt Leverage, businesses are eligible for exclusive discounts of up to 15% off the standard rate at all participating Hyatt hotels, as well as 5% off qualifying stays at Oasis home rentals. Upon registering, businesses will receive a unique program number, to be managed by a dedicated program administrator, for employees to unlock discounts when booking through Hyatt.com or Hyatt Reservation Centers. As reservations are booked, program administrators are able to view employee travel and track their room spend in a comprehensive Hyatt Leverage dashboard.

“With Hyatt Leverage, we are adding value for small and mid-sized businesses by providing a tool that makes booking travel more seamless,” said Gus Vonderheide, Vice President of Global Sales at Hyatt. “Hyatt Leverage also includes resources that enable businesses to view reservations and track room expenses all in one easy solution.”

Key program benefits of Hyatt Leverage participation include:

5 to 15% off standard rates at participating Hyatt hotels globally
Convenient booking through Hyatt.com and Hyatt Reservation Centers
A dashboard that allows administrators to view traveler information, reservations and room expenses, as well as track total bookings and room spend
Email templates that allow administrators to easily share information with travelers
The ability for World of Hyatt loyalty members at participating companies to earn points on stays booked through Hyatt Levera

Italian Exhibition Group exhibitions combined on one platform, taking place in Rimini








Αποτέλεσμα εικόνας για Italian Exhibition Group exhibitions combined on one platform, taking place in Rimini


SUN Beach&Outdoor Style, the 36th edition of the key international exhibition for the beach, outdoor and camping worlds, will be held simultaneously with TTG Travel Experienceand SIA Hospitality Design at Rimini Expo Centre.
The event which will be held from 10th to 12th October 2018 will feature the new set-up, the Beach Bar & Beach Design area that will offer an immersive experience in the beach environment.
Αποτέλεσμα εικόνας για Italian Exhibition Group exhibitions combined on one platform, taking place in RiminiAs far as events are concerned, IEG’s relationship with Mondo Balneare is further strengthened with the re-proposal of the Best Beach Bar contest, which, as of this year, will be expanded to include the Best Design Beach and Best Italian Beach categories, with awards respectively for the best beaches from the point of view of food & beverage, architecture and tradition. Candidates will be accepted from 1st June 2018, and the awards ceremony will be held at Rimini Expo Center during SUN. Also back at the expo, SUNNext, the space dedicated to innovation, which hosts the sector’s best start-ups in collaboration with Mondo Balneare and CNA Emilia-Romagna.
Lastly, new features are also lined up for the area dedicated to camping. In the customary expo area, with the sector’s best Italian and foreign companies, a specific space will be dedicated to Glamping, interacting with the spaces of TTG Travel Experience which will feature motorhome accommodation facilities. Lastly, an ad hoc space will be dedicated to companies providing services above all involving technology for safety (fire prevention) and control (accesses, video cameras, etc.).


Etihad Hosts Annual Procurement And Supply Management Symposium In Abu Dhabi




Αποτέλεσμα εικόνας για Etihad Hosts Annual Procurement And Supply Management Symposium In Abu Dhabi




Abu Dhabi, United Arab Emirates – Etihad Aviation Group’s Procurement and Supply Management team has held its annual “Collaborating for Sustainability “Symposium.
Attended by more than 500 representatives from local and international companies, the symposium aims to enhance further Etihad’s partnership and collaboration with its vendors.
The event included presentations from Etihad executives as well as a workshop about the group’s new procurement policies and procedures. Forthcoming business opportunities were also provided to delegates.
Adil Al-Mulla, Vice President Group Procurement and Supply Management, Etihad Aviation Group, said: “Our supplier development strategy continue to support the global Etihad business and build strong business relationships in the UAE, around the MENA region, and across the globe.”
Mr Al Mulla also gave an overview of the group’s procurement policy and practices and reliance on transparency, integrity, accountability and strong governance.
He outlined the procurement and supply chain opportunities in areas such as corporate services, fuel, airline and inflight services, Etihad Airport Services and sustainability.
At the end of the symposium, the annual Etihad awards were presented to partners who had performed exceptionally in terms of providing reliable service, remarkable and innovative products and supporting the group’s operations.

Increasing number of professionals can't unplug on vacation





Αποτέλεσμα εικόνας για professionals can't unplug on vacation



MENLO PARK, CALIF. - Summer is typically when workers take time off to relax and recharge. But just because employees take vacation days doesn't mean they're completely checking out, according to a new survey from staffing firm Accountemps. While 44 percent typically don't check in at all with the office, the majority will. In fact, 70 percent of respondents ages 18 to 34 will maintain some contact with work compared to only 39 percent of those ages 55 and older.
Professionals plan to take an average of nine vacation days this summer, but the frequency of office check-ins varies by market. Here are highlights among the 28 cities included in the poll:
  • Never out of office: Nashville, Dallas and Los Angeles lead in terms of the number of workers who plan to take no summer vacation.
  • Checking in constantly: Employees in New York, Charlotte, Los Angeles, Miami and Seattle are most likely to connect with the office at least several times a week.
  • Leaving town and never looking back: Professionals in Cleveland, Minneapolis, Denver, Philadelphia and Salt Lake City are best at disconnecting from work while out of office.
Findings from similar surveys show employees are more connected to the office than ever: In 2016, a majority of workers (59 percent) said they never check in while on vacation; that number fell to 47 percent in 2017 and 44 percent this year.
Αποτέλεσμα εικόνας για professionals can't unplug on vacation
Michael Steinitz, executive director for Accountemps, gives insight into the trend. "Employees need time away from work to rest, relax and recharge. Yet for an increasing number of people, totally disconnecting from the office can have the reverse effect and add stress," he said.
"Some workers enjoy greater peace of mind when they allow themselves to check in a few times - but not much more than that - while on vacation," Steinitz added. "Doing so confirms that all is well, which allows them to stop worrying and focus on relaxing instead."

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Leading Events Industry Organizations form Coalition to Stop Sexual Harassment






Αποτέλεσμα εικόνας για Leading Events Industry Organizations form Coalition to Stop Sexual Harassment


The coalition, comprised of leaders and executives from organizations such as ASAEAWEEICIAEEIMEXJMICMPIPCMA and SITE, has formed behind a single common goal: eradicate sexual harassment within the events industry and in our workplaces.
Each of these groups have been addressing sexual harassment prevention separately and determined that this issue requires policies that span beyond the confines of each individual organization. In the wake of the #TimesUp and #MeToo movements, the coalition believes it is #StrongerTogether and that it is critical to take action now in order to create positive change and end sexual harassment, once and for all. Specifically, the coalition will identify tools and develop new resources to assist in educating the events industry about sexual harassment.
The individuals who have come forward to serve on the coalition’s task force are as follows:
  • Susan Robertson, CAE, Executive Vice President, ASAE
  • Bob Skelton, Chief Administration Officer, ASAE
  • Kiki J. Fox, President & Co-Founder, AWE
  • Carrie Abernathy, CMP, CEM, CSEP, Past-President & Co-Founder, AWE
  • Johnnie White, MBA, CAE, CMP, Treasurer, AWE
  • Julie Sullivan, CMP, CEM, CTA, Vice President, AWE
  • Nicole Unger, CMP, Secretary, AWE
  • Karen Kotowski, CAE, CMP, CEO, EIC
  • Cathy Breden, CMP, CAE, COO, IAEE
  • Carina Bauer, CEO, IMEX     
  • Rod Cameron, Executive Director, JMIC
  • Amanda Armstrong, Chair, MPI
  • Nicole Edmund, Vice President, Community, MPI
  • Sherrif Karamat, CAE, President & CEO, PCMA
Carrie Abernathy, CMP, CEM, CSEP, past-president and co-founder of the Association for Women in Events (AWE), and Kiki J. Fox, president and co-founder of AWE, rallied these industry leaders to establish the coalition and then organized regular meetings to determine the group’s strategic direction. In addition, Fox has taken on the leadership role of managing the task force, organizing action items and driving the coalition’s initiatives. The group’s next step is to launch a webinar that introduces sexual harassment prevention subject matter experts in later this year.
“It's imperative that our organizations present a united front against sexual harassment in the industry. Together, we are declaring zero tolerance for behavior that harasses or discriminates," said Fox.
“MPI is committed to continuing to cultivate a safe, harassment-free environment for our members, staff and the broader MPI community. We must make every effort to prevent harassment of any kind within our global community and look forward to collaborating with the coalition on this very important initiative,” said Paul Van Deventer, president and CEO of Meeting Professionals International (MPI).
Since November 2017, MPI has proactively taken steps to demonstrate that it will not tolerate harassment in its global community and to educate members on how to prevent, report and respond to harassment – whether at an event organized by MPI Global, its chapters, or in the workplace. Actions taken include updating MPI’s Principles of Professionalism in January 2018 to include specific wording stating that MPI will not tolerate harassment of any kind; implementing annual non-harassment training for all staff, board members and chapter volunteer leaders; establishing a confidential, independently serviced harassment hotline for complaints to be raised and investigated; and addressing the issue and prevention advice in MPI’s The Meeting Professional magazine and blog posts.
All nine organizations involved in the new coalition will be posting more details of upcoming education and initiatives around this subject to their respective website homepages. The coalition encourages the events industry to follow along and participate.