The
Polish city of Wroclaw was chosen as the location for the new
facility due to the high number of young Poles with multi-lingual
skills. The Contact Centre is responsible for handling enquiries from
customers across key European markets, a region which represents over
25 per cent of the airline’s global network of 125 destinations.
Since
launching scheduled flights from Doha to Poland’s capital city of
Warsaw four months ago, Qatar Airways has rapidly grown its presence
in the country.
The
route was upgraded from four-flights-a-week to daily last month,
followed now with the new contact centre opening, further
demonstrating the airline’s commitment to one of its newest
markets.
