ΔΙΕΘΝΗΣ ΕΛΛΗΝΙΚΗ ΗΛΕΚΤΡΟΝΙΚΗ ΕΦΗΜΕΡΙΔΑ ΠΟΙΚΙΛΗΣ ΥΛΗΣ - ΕΔΡΑ: ΑΘΗΝΑ

Ει βούλει καλώς ακούειν, μάθε καλώς λέγειν, μαθών δε καλώς λέγειν, πειρώ καλώς πράττειν, και ούτω καρπώση το καλώς ακούειν. (Επίκτητος)

(Αν θέλεις να σε επαινούν, μάθε πρώτα να λες καλά λόγια, και αφού μάθεις να λες καλά λόγια, να κάνεις καλές πράξεις, και τότε θα ακούς καλά λόγια για εσένα).

Δευτέρα 25 Μαρτίου 2013

SAS makes travelling easier - introducing SAS Go and SAS Plus


SAS is launching a new service concept, replacing the previous service classes 
with two brand new alternatives: SAS Go for customers who want to have a lot and 
SAS Plus for customers who want to have more. We have worked with our customers 
to develop these products, which meet the increasing demand for smoother and 
more time-efficient journeys for both leisure and business passengers. 
In November last year we launched a new pro-active plan, 4Excellence Next 
Generation (4XNG), to secure the future of SAS as a competitive company for our 
customers. Our operations are now radically changing with new collective 
agreements for our flight staff, the centralisation and downsizing of our 
administrative organisation, and the outsourcing and sale of operations. As part 
of this plan our customer offerings will be renewed and developed. 

SAS is introducing two brand new service concepts in Scandinavia and Europe: SAS 
Go, for customers who want to have a lot, and SAS Plus, for customers who want 
to have more. This new concept has been developed closely with customers and 
includes a new and improved onboard service concept. 

"We want to make travelling easier for our customers. And this includes SAS Go 
and SAS Plus. For SAS simplicity is when customers receive exactly what they 
need. When we were developing this new concept, we based our work on our 
customer needs rather than on industry standards," says Rickard Gustafson, CEO 
and Group President of SAS. 

SAS Go always includes a checked bag at no extra charge, coffee or tea onboard, 
as well as several services to save time, including mobile check-in. SAS Plus 
includes two checked bags at no extra charge, SAS Fast Track, lounge access, 
meals and drinks onboard as well as twice the number of EuroBonus points; all of 
this is on top of the benefits offered by SAS Go. 

There will also be a completely new onboard service concept, where the 
traditional airline food will be replaced with a Café and a new range that will 
be offered to all customers onboard.